§ 00 — The Standard
We recover the labor, operations, and parts the carrier left off the estimate — line by line, on the record. Built for Wisconsin auto body shops.
Mitchell CEG · CCC ONE procedure pages · Direct adjuster correspondence · Wis. Admin. Code § Ins 6.11
§ 01 — The File
Carriers routinely short-pay on labor hours, labor rates, excluded operations, and parts substitutions. Every reviewed line is logged against the platform that authored the procedure.
Bolted parts, R&I labor, feather-prime-block — routinely buried inside adjacent lines. The procedure pages say otherwise.
Pre- and post-repair scans, corrosion protection, sand and buff, masking — absent from the carrier's estimate, payable under the file.
Every line is logged MATCH, MISSING, or DISCREPANCY. The shop's position is anchored to the platform, not to opinion.
§ 02 — The Work
A real file. Every line logged, every dollar accounted for before the full package is authorized. Shop and carrier names withheld.
| Operation | Gap | Status |
|---|---|---|
| Pre-Repair Scan0.5 hr — values agree | MATCH | |
| Front Bumper Cover Overhaulplatform time gap — 0.6 hr | +$48.00 | DISCREPANCY |
| L Front Door Shell Repairteardown discovery — 2.5 hr | +$200.00 | MISSING |
| Air Cleaner Intake Ductcarrier omitted published 0.8 hr labor | +$64.00 | DISCREPANCY |
| Headlamp Aimnot included per Mitchell P-page after R&I — 0.4 hr | +$32.00 | MISSING |
Recovery figures shown are from one completed file. Results vary by file.
§ 03 — The Process
Every file follows the same four-step sequence. No shortcuts. The full package never begins without written shop authorization.
Carrier estimate, shop estimate, photos, repair plan, prior correspondence. File assigned a TM ID and locked. No data re-read after intake.
Every operation cross-checked against Mitchell CEG and CCC ONE procedure pages. Recovery quantified. Delivered within 48 business hours, with a clear proceed / don't-proceed recommendation.
Complete supplement package: P-page citations, regulatory citations, OEM documentation, labor and paint methodology, excluded operations. Requires written shop authorization first.
Statute-anchored letter on letterhead. Direct negotiation through resolution. Follow-up tracked against acknowledgment windows under Wis. Admin. Code § Ins 6.11.
§ 04 — Specialist of Record
Tactic Management was built around a problem nobody was solving. Wisconsin auto body shops were consistently underpaid by insurance carriers — and most shops didn't have the time, tools, or expertise to fight back.
Every position taken is tied to a procedure page. If it's documented, it's non-negotiable. If it isn't, it isn't argued.
§ 05 — Open a File
First Discovery Review is free for new shops. No commitment — just a clear picture of what you're owed.